Privacy Policy

Privacy Policy – downscribe.com

Last updated: November 15, 2025

This Privacy Policy explains how downscribe.com (“Downscribe”, “we”, “us”, “our”) collects, uses, stores and shares information when you visit our website or use our tools to download or transcribe content from third-party platforms.

By accessing or using downscribe.com, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who we are

  • Website: downscribe.com

  • Legal representative / operator: Nexby

  • Contact e-mail: contato(@)nexby.com.br

Downscribe provides online tools to generate download links and transcripts from content that users themselves request from platforms such as YouTube, TikTok, Instagram, Kwai, X (Twitter), Facebook and others.

We are not affiliated with, endorsed by or officially connected to any of these platforms. All trademarks and logos mentioned belong to their respective owners.

2. Information we collect

The information we collect depends on how you interact with our website and services.

2.1 Information you provide directly

We may collect information that you voluntarily provide, including:

  • Contact details (such as name and e-mail address) when you contact us via forms or e-mail;

  • Information included in support requests or feedback messages;

  • Any data you choose to include in text fields or forms on our site.

We recommend that you do not submit sensitive personal data (such as health information, financial data, passwords or identification numbers) through our forms.

2.2 Information related to URLs, media and transcripts

When you use our tools, we may process:

  • URLs of videos or audio from third-party platforms that you paste into our website;

  • Technical information about the requested content (for example, duration, format, resolution);

  • Transcripts or text generated from the media you request, where such functionality is available.

Depending on our technical implementation, this information may be:

  • Temporarily cached to generate and deliver the result;

  • Stored for a limited time to improve our service, solve technical issues, prevent abuse or maintain system logs.

We treat these URLs and transcripts as user-requested content, and we do not claim ownership over them.
You are responsible for ensuring that your use of our tools and any content you process is legal and authorized in your country and under the terms of the platforms used.

2.3 Information collected automatically (log data)

Like many websites, we automatically collect certain information when you visit downscribe.com, such as:

  • IP address;

  • Browser type and version;

  • Operating system and device information;

  • Date and time of access;

  • Referring/exit pages and URLs;

  • Pages viewed and actions taken on the site;

  • Approximate location based on IP (city/region level, when available).

This information is typically collected through server logs, cookies and similar technologies for security, analytics and service improvement.

3. Cookies and similar technologies

Cookies are small text files stored on your device when you visit a website. We use cookies and similar technologies (such as web beacons and local storage) for several purposes.

3.1 Types of cookies we use

  1. Strictly necessary cookies

    • Required for the basic operation of the website (for example, load balancing, security, anti-abuse).

    • Without these cookies, certain features may not function properly.

  2. Preference and functionality cookies

    • Remember choices you make (such as language preferences) to provide a better user experience.

  3. Analytics and performance cookies

    • Help us understand how visitors use our site, which pages are more popular, and how users navigate.

    • We may use third-party analytics tools (such as Google Analytics or similar services) that collect this type of information in an aggregated and pseudonymous way.

  4. Advertising and marketing cookies (including Google AdSense and DoubleClick)

    • Used to show ads that may be more relevant to your interests.

    • These cookies may track your browsing across different sites that use the same advertising network.

3.2 Google AdSense and DoubleClick cookie

We use Google AdSense to display ads on downscribe.com. As a third-party vendor, Google uses cookies to serve ads on our site.

  • The DoubleClick cookie (DART) is used by Google to serve ads to users based on their visit to our site and other websites on the Internet.

  • Google may use the data collected to personalize ads within its advertising network.

Users may opt out of the use of the DART cookie by visiting Google’s Ads Settings page or the relevant opt-out pages provided by Google and industry self-regulatory programs (such as www.aboutads.info).

Please refer to Google’s own privacy and advertising policies for detailed information about how it uses data from partner sites.

3.3 Cookie and tracking controls

You can control or delete cookies through your browser settings. Most browsers allow you to:

  • Block cookies altogether;

  • Accept cookies only from certain sites;

  • Delete cookies when you close your browser.

Please note that disabling cookies may affect how you experience our website, and some features may not work correctly.

4. How we use your information

We use the information we collect for purposes including:

  • Providing and operating our services

    • Processing your requests to generate downloads and transcripts;

    • Delivering content and features on our site.

  • Improving and personalizing the user experience

    • Analyzing usage patterns to improve functionality, performance and usability;

    • Testing new features and making design improvements.

  • Security, fraud prevention and abuse control

    • Detecting suspicious activities, preventing misuse of our tools and protecting our infrastructure and other users.

  • Advertising and monetization

    • Displaying Google AdSense and other ads to help support the costs of maintaining the site;

    • Measuring ad performance and effectiveness.

  • Communication and support

    • Responding to your messages, support requests or feedback.

  • Legal compliance

    • Complying with legal obligations, responding to lawful requests from authorities and enforcing our Terms of Use.

We do not use your personal data to make automated decisions that produce legal effects concerning you, without human involvement, unless required or permitted by law and with appropriate safeguards.

5. Legal bases (where applicable)

Depending on your location, our processing of personal data may be based on one or more of the following legal grounds:

  • Your consent, for example, when you accept cookies or contact us voluntarily;

  • The performance of a contract or steps taken at your request (for example, providing the tools you choose to use);

  • Our legitimate interests, such as improving the site, preventing abuse, ensuring security and showing non-intrusive advertising;

  • Compliance with legal obligations, where applicable.

6. How we share information

We do not sell your personal information in exchange for money. However, we may share information with:

  1. Service providers and partners

    • Hosting providers, security and anti-abuse services, analytics providers, advertising networks (including Google AdSense) and other technical partners who process data on our behalf and according to our instructions.

  2. Advertising partners

    • Third-party advertisers and ad networks may collect information (including cookies, IP address, device identifiers) when ads are served on our site, in order to provide targeted or personalized advertising.

  3. Legal and regulatory authorities

    • When required by law, court order or governmental request;

    • To protect our rights, property or safety or that of our users or the public.

  4. Business transfers

    • In connection with a merger, acquisition, sale of assets or similar transaction, we may transfer information to the relevant third parties, subject to appropriate confidentiality protections.

Any such sharing will be done in accordance with this Privacy Policy and applicable data protection laws.

7. Links to third-party websites and services

Our site may contain links to other websites, tools or services, including links to content hosted on third-party platforms.
We are not responsible for the privacy practices, content or policies of these external sites.

When you follow a link to another website, you should review that site’s own privacy policy before providing any personal information.

8. Data retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

  • For the time needed to provide the requested service or functionality;

  • For a reasonable period to maintain logs for security, analytics and legal compliance;

  • For the period required by applicable laws or regulations.

Data that are no longer needed will be anonymized or securely deleted, where technically feasible.

9. Data security

We use reasonable technical and organizational measures to protect your information, including:

  • Secure connection protocols (such as HTTPS);

  • Access controls and authentication for administrative systems;

  • Server logs and monitoring for security and troubleshooting.

However, no method of transmission over the Internet or electronic storage is 100% secure.
Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

You are responsible for keeping your devices and software updated and for using our site at your own risk.

10. Children’s privacy

Our services are not directed to children under 13 years of age (or a higher age as defined by local laws).
We do not knowingly collect personal information from children.

If you are a parent or guardian and believe that your child has provided personal information to us, please contact us so that we can take appropriate action, including deletion of such data where required.

11. Your rights and choices

Depending on your jurisdiction, you may have certain rights regarding your personal data, such as:

  • The right to access the personal data we hold about you;

  • The right to correct inaccurate or incomplete information;

  • The right to request deletion of your personal data, subject to legal and legitimate interests;

  • The right to object to or restrict certain types of processing, including direct marketing;

  • The right to withdraw consent at any time, where processing is based on consent.

To exercise your rights or ask questions about privacy, you can contact us using the details in the Contact section below.
We may need to verify your identity before fulfilling certain requests.

You also have choices regarding cookies and advertising:

  • You can manage cookies in your browser settings;

  • You can opt out of personalized ads from Google and some other providers using their respective settings and industry opt-out pages.

12. International data transfers

Because the Internet is a global environment, your information may be transferred to and processed on servers located in countries other than your own, which may have different data protection laws.

Where required by law, we will take appropriate steps to ensure that such transfers are carried out with adequate safeguards, such as standard contractual clauses or equivalent mechanisms.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements or other reasons.

When we make material changes, we will:

  • Update the “Last updated” date at the top of this page; and

  • Where appropriate, provide additional notice (for example, a banner on the site).

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Contact us

If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your rights, please contact us at:

  • E-mail: contato(@)nexby.com.br

  • Website / Contact form: Contact form